Privacy Policy – Valor Financial & Wellness Group, LLC

Authorized Representative: Kelly Paeth (CEO)

Effective Date: April 14th, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING

Valor Financial & Wellness Group, LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers, SMS consent records, or communication data with any affiliates or third parties for marketing, promotional, or unrelated purposes.

All SMS opt-in data and consent records are kept strictly confidential and securely stored.


Information We Collect

Personal Information

Full name

Email address

Phone number

Physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

SMS/email opt-in records and timestamps

Non-Personal Information

IP address

Browser type and device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication Data

Consultation and inquiry records

Insurance preferences and service needs

Communication history and feedback


How We Use Your Information

We use your information to:

Provide insurance consultation and services

Process requests and inquiries

Send appointment reminders and service updates

Deliver policy-related notifications

Improve website performance and user experience

Prevent fraud and ensure system security

Maintain SMS and communication compliance records


SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS messages from Valor Financial & Wellness Group, LLC, you agree to receive:

Appointment reminders

Service notifications

Important updates

Occasional promotional messages (only with consent)


Opt-In & Consent

Messages are only sent if you explicitly opt in

Opt-in is collected via web forms with checkbox consent

All consent records are time-stamped and securely stored

We comply with TCPA and all applicable U.S. regulations


Opt-Out Instructions

Reply “STOP” to unsubscribe anytime

You will receive a final confirmation message

No further messages will be sent unless you re-subscribe


Help & Support

Reply “HELP” for assistance

Phone: +1 865-202-8514

Email: [email protected]


Carrier Disclaimer

Message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported by major U.S. mobile networks


SMS Data Protection Statement

We strictly protect SMS data:

No mobile information is shared with third parties for marketing

Data is only shared with essential service providers (CRM, SMS delivery, scheduling tools)

Opt-in data and consent records are never sold or rented


Information Sharing & Disclosure

We do not sell or trade personal data.

We may share limited information only with:

Service Providers

CRM and automation platforms

SMS delivery systems

Appointment scheduling tools

Payment processors (if applicable)

All providers are required to maintain strict confidentiality.

Legal Requirements

We may disclose data if required by law, court order, or to prevent fraud or harm.

Business Transfers

If the business is merged or acquired, your data remains protected under this policy.


Data Security

We use strong security measures:

Data encryption

Secure access controls

Regular monitoring

Staff privacy training

Backup & recovery systems

However, no system can guarantee 100% security.


Cookies & Tracking

We use cookies to:

Improve website performance

Analyze user behavior

Store preferences

Enhance user experience

You may disable cookies in your browser settings.


Your Rights

You have the right to:

Access or update your information

Request data deletion

Opt out of SMS (reply STOP)

Unsubscribe from emails

Withdraw consent anytime

Request details about data usage


Third-Party Links

We are not responsible for third-party websites linked from our platform. Please review their policies separately.


Important Links

Website: https://kellypeath.nativelifecrm.com/

Booking Page: https://kellypeath.nativelifecrm.com/booking-7494

Terms & Conditions: https://kellypeath.nativelifecrm.com/terms--conditions-4542


Policy Updates

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.


Contact Us

Valor Financial & Wellness Group, LLC
Representative: Kelly Paeth (CEO)

Phone: +1 865-202-8514
Email: [email protected]
Website: https://kellypeath.nativelifecrm.com/
By using our website and services, you consent to this Privacy Policy.

Address

1647 Wood Song Ln
Knoxville, Tennessee 37914
United States